Note: To complete these procedures, you must be assigned a role having the necessary permissions. To determine your role, follow the directions in Participant roles. For a basic understanding of roles and permissions, see Permissions and roles: Overview.
You can use the Chat Room tool to add, edit, or delete chat rooms
within a site. You can also choose which room loads by default when
participants click Chat Room
.
To add a room:
Chat Room
.
Options
.
Add Room
.
Show no Message History | Displays no previous messages |
Show all messages | Displays all previous messages |
Show the last 10 messages | Displays the last ten messages by default; you can change the number of messages |
Show messages from the past 3 days | Displays all messages from the past three days by default; you can change the number of days |
You can also choose whether to allow site participants to change display settings for their own chat windows.
Note: No matter how many messages you choose to
display, all messages are archived automatically, and are kept until
you choose to clear the chat room's history. To do so, under the chat
room's title, click Clear History
, and then
Delete
. The Clear History
option appears only when a
chat room has messages in its archive.
Update Options
. Your new room will now appear under
"Manage Rooms" in the list of available chat rooms. To make your new
room appear by default when participants click Chat Room
,
click Set as Default
.
To edit a room's title, description, or number of messages displayed:
Chat Room
.
Options
.
Edit
.
Update Options
.
Note: To change the room that loads by default
when participants click Chat Room
, in Options
, under
"Manage Rooms", find the room and click Set as Default
.
To delete a room:
Chat Room
.
Options
.
Delete
.
Delete
again.