Sending and receiving mail using Email Archive

The Email Archive gives your site its own email address that participants can use to send mail to all site members. Site owners can choose the add the tool, if it is not present by default, and to customize the address to make it easier to remember; see Adding Email Archive to your site.

Sending email messages

To send mail to all members of your site:

  1. If you don't already know the email address for the site, in the menubar of your site, click Email Archive.

    On the Email Archive screen, under "Email sent to the following addresses will be archived and sent to participants", you'll see the site email address.

    Above the site address, you'll see a message telling you if you are authorized to send email. If this site is set up to accept mail only from site participants (see Customizing an Email Archive), you will also see the address from which you are authorized to send email; use this account to send messages to the site address.

  2. Send email to your site's participants from your email account, just as you would to any other email address.

Mail messages will go directly to the email addresses of all participants in your site, and will also be visible to all participants in the Email Archive within your site, for later reference.

Note: You cannot use Email Archive to send mail to particular individuals. Mail sent to your site's email address is received by all site participants. To send messages to individual participants or a group, use the Messages tool; see Sending, forwarding, and replying to messages.

Receiving email messages

Email Archive messages are sent to the email address listed under "Account" in My Workspace. You do not need to log into the application to read your mail. However, if you do not wish to receive mail from the site, or if you'd rather receive mail in a daily digest format, you can change your notification preferences from My Workspace. For instructions, see Changing notification preferences.